Privacy Policy

1. Information We Collect

When you submit an enquiry through our website, contact us by telephone, or message us via WhatsApp, ANUSAR CONSULTANCY & ONLINE SERVICE may collect the following information:

• Your full name
• Telephone / WhatsApp number
• Email address (if provided)
• Nature of service requested (e.g. deed registration, mutation, building plan, land survey)
• General property details, khatian / deed queries provided voluntarily in the message body

2. How We Use Your Information

The information collected is used solely for the following legitimate business purposes:

• Responding to your specific property documentation and consultancy queries.
• Scheduling office appointments or on-site surveyor visits.
• Communicating procedural requirements, government fee schedules, or paperwork updates.
• Internal enquiry record-keeping and service delivery tracking.

3. Information Sharing and Disclosure

We respect client confidentiality. We do not sell, rent, trade, or broadcast your personal contact details to external marketing agencies or third-party lead brokers. Information is shared only with:

• Empanelled surveyors, draftsmen, or practicing advocates strictly when essential to execute the service you requested.
• Law enforcement or statutory government authorities only when strictly required under applicable Indian laws.

4. Data Security

We maintain administrative and technical safeguards to protect your personal details stored in our database. Website forms implement CSRF protection, secure database prepared statements, and privacy-conscious submission hashing.

5. Contact Regarding Privacy

If you have questions regarding this Privacy Policy or wish to have your contact details updated or removed from our enquiry records, please write to us at:

ANUSAR CONSULTANCY & ONLINE SERVICE
Email: acosthe23@gmail.com
Head Office: Room-2, Panchanantala Bazar, Dihibatpur, Pursurah, Hooghly, West Bengal – 712414